:root{
  color-scheme:light;
  --purple:#6d28d9;
  --purple-hover:#5b21b6;
  --purple-soft:#ede9fe;
  --purple-line:#d8ccf7;
  --sidebar-bg:#211431;
  --sidebar-bg-2:#2b1744;
  --sidebar-item:#382052;
  --sidebar-text:#e9ddf8;
  --sidebar-muted:#aa96c2;
  --workspace-bg:#f2f3f7;
  --surface:#ffffff;
  --surface-soft:#f8f9fb;
  --ink:#20232a;
  --muted:#6d7280;
  --line:#dfe2e8;
  --line-strong:#ccd1da;
  --danger:#b42318;
  --success:#067647;
  --warning:#b54708;
  --shadow:0 1px 2px rgba(16,24,40,.04),0 3px 10px rgba(16,24,40,.04);
}
*{box-sizing:border-box}
html,body{min-height:100%}
body{margin:0;background:var(--workspace-bg);color:var(--ink);font:14px/1.45 Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}
a{color:inherit}
button,input,textarea,select{font:inherit}

/* Shell */
.app-shell{min-height:100vh;background:var(--workspace-bg)}
.app-sidebar{position:fixed;inset:0 auto 0 0;width:248px;display:flex;flex-direction:column;background:linear-gradient(180deg,var(--sidebar-bg),var(--sidebar-bg-2));color:var(--sidebar-text);z-index:40;border-right:1px solid rgba(255,255,255,.06)}
.sidebar-brand-row{height:72px;display:flex;align-items:center;padding:0 18px;border-bottom:1px solid rgba(255,255,255,.08)}
.sidebar-brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:#fff}
.brand-mark{width:36px;height:36px;border-radius:9px;display:grid;place-items:center;background:linear-gradient(145deg,#8b5cf6,#6d28d9);box-shadow:0 6px 18px rgba(109,40,217,.35);font-weight:850;color:#fff;font-size:16px}
.brand-image{display:block;object-fit:cover;background:#1b0b2c;border:1px solid rgba(255,255,255,.12)}
.brand-mark.small{width:30px;height:30px;border-radius:7px;font-size:13px}
.sidebar-brand>span:last-child{display:grid;line-height:1.05;font-size:17px}.sidebar-brand small{font-size:12px;color:#cbb8df;font-weight:600;margin-top:4px}
.sidebar-new{margin:18px 16px 10px;padding:11px 14px;border-radius:7px;background:var(--purple);color:#fff;text-decoration:none;text-align:center;font-weight:750;box-shadow:0 6px 18px rgba(0,0,0,.16)}
.sidebar-new:hover{background:#7c3aed}
.sidebar-nav{padding:8px 10px;overflow:auto;flex:1}
.sidebar-label{margin:16px 11px 7px;color:var(--sidebar-muted);font-size:10px;font-weight:800;letter-spacing:.12em}.admin-label{margin-top:24px}
.sidebar-link{height:42px;padding:0 11px;border-radius:7px;display:flex;align-items:center;gap:11px;text-decoration:none;color:#d8c9e9;font-weight:600;margin:2px 0;transition:.15s ease}
.sidebar-link:hover{background:rgba(255,255,255,.07);color:#fff}.sidebar-link.active{background:linear-gradient(90deg,var(--sidebar-item),rgba(109,40,217,.28));color:#fff;box-shadow:inset 3px 0 0 #9b7af0}
.nav-glyph{width:21px;text-align:center;color:#ae94cf;font-size:17px}.sidebar-link.active .nav-glyph{color:#d6c2ff}
.sidebar-user{min-height:72px;border-top:1px solid rgba(255,255,255,.08);display:flex;align-items:center;gap:10px;padding:12px 14px;background:rgba(0,0,0,.1)}
.sidebar-avatar{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#7c3aed;color:#fff;font-weight:800;flex:0 0 34px}.sidebar-user-copy{display:grid;min-width:0;flex:1}.sidebar-user-copy strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-user-copy small{color:var(--sidebar-muted);font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-user form{margin:0}.sidebar-logout{border:0;background:none;color:#bba9cf;cursor:pointer;font-size:18px;padding:6px}.sidebar-logout:hover{color:#fff}
.workspace-main{min-height:100vh;margin-left:248px;display:flex;flex-direction:column;background:var(--workspace-bg)}
.workspace-topbar{height:64px;position:sticky;top:0;z-index:30;display:flex;align-items:center;gap:18px;background:#fff;border-bottom:1px solid var(--line);padding:0 24px}
.global-search{width:min(560px,58vw);position:relative;margin:0}.global-search .search-icon{position:absolute;left:12px;top:50%;transform:translateY(-52%);font-size:19px;color:#8a8f9d}.global-search input{height:38px;padding:8px 12px 8px 38px;background:#f7f8fa;border-color:#e1e4e9}.global-search input:focus{background:#fff}
.topbar-user{margin-left:auto;color:var(--muted);font-size:13px}.mobile-menu,.mobile-brand{display:none}
.workspace-content{width:100%;max-width:1580px;margin:0 auto;padding:24px 28px 48px;flex:1}
.site-footer{text-align:center;color:#8a8f9d;font-size:11px;padding:8px 20px 22px}.guest-footer{padding-bottom:26px}

/* Headings / actions */
.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:18px}.page-head h1{font-size:27px;line-height:1.15;margin:3px 0 0;letter-spacing:-.025em}.head-sub{margin:6px 0 0}.eyebrow{font-size:10px;font-weight:850;letter-spacing:.13em;color:var(--purple);margin:0}.muted{color:var(--muted)}
.button,.secondary-button,.danger-button{display:inline-flex;align-items:center;justify-content:center;min-height:38px;border-radius:7px;padding:9px 14px;text-decoration:none;font:inherit;font-weight:700;cursor:pointer;transition:.15s ease}.button{border:1px solid var(--purple);background:var(--purple);color:#fff!important}.button:hover{background:var(--purple-hover);border-color:var(--purple-hover)}.secondary-button{border:1px solid var(--line-strong);background:#fff;color:#343741}.secondary-button:hover{border-color:#b49ae6;color:var(--purple);background:#faf8ff}.danger-button{border:1px solid #f1b8b8;background:#fff5f5;color:var(--danger)}.compact{min-height:32px;padding:6px 10px;font-size:12px}.full{width:100%;margin-top:8px}.link,.subtle-link{border:0;background:none;color:var(--muted);cursor:pointer;text-decoration:none}.subtle-link:hover,.link:hover{color:var(--purple)}
.notice{background:#ecfdf3;color:#067647;border:1px solid #abefc6;border-radius:7px;padding:11px 14px;margin-bottom:16px}.alert{border-radius:7px;padding:12px 15px;margin-bottom:16px}.error-box{background:#fef3f2;color:#b42318;border:1px solid #fecdca}.error-box ul{margin:6px 0 0;padding-left:20px}.error{color:var(--danger);margin:8px 0}

/* Forms / generic panels */
.panel,.auth-card{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:20px;box-shadow:var(--shadow)}
.panel+.panel{margin-top:16px}.auth-card{max-width:430px;margin:7vh auto}.auth-card h1{font-size:28px;margin-bottom:0}.auth-card>p{color:var(--muted);margin-top:5px}.form label,.auth-card label,.mini-form label,.grid label{display:grid;gap:6px;margin-bottom:14px;font-weight:650;color:#353841}input,textarea,select{width:100%;border:1px solid #cfd4dc;border-radius:6px;background:#fff;padding:10px 11px;font:inherit;color:var(--ink);transition:.12s ease}input[readonly],textarea[readonly],select:disabled{opacity:.75;background:#f4f5f7}input:focus,textarea:focus,select:focus{outline:3px solid #ece4ff;border-color:#8b5cf6}.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.actions{display:flex;justify-content:flex-end;align-items:center;gap:10px}.actions a{color:var(--muted)}.section-title{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:15px}.section-title h2{font-size:17px;margin:0}.section-title p{margin:3px 0 0}.compact-form .actions{margin-top:3px}.mini-form{border-top:1px solid var(--line);margin-top:16px;padding-top:16px}.mini-form input,.mini-form select{padding:8px 9px}

/* Ticket boxes */
.helpdesk-head{margin-bottom:14px}.box-tabs{display:flex;gap:2px;overflow:auto;border:1px solid var(--line);border-bottom:0;background:#fff;border-radius:8px 8px 0 0;padding:7px 8px 0}.box-tab{white-space:nowrap;display:inline-flex;align-items:center;justify-content:center;min-width:96px;height:39px;padding:0 16px;text-decoration:none;color:#646977;font-weight:650;border-bottom:3px solid transparent}.box-tab:hover{color:var(--purple);background:#faf9fd}.box-tab.active{color:var(--purple);border-bottom-color:var(--purple);background:#f8f5ff}
.helpdesk-toolbar{min-height:58px;display:flex;align-items:end;gap:10px;flex-wrap:wrap;background:#fff;border:1px solid var(--line);padding:10px 12px;margin-bottom:12px;box-shadow:var(--shadow)}.toolbar-search{position:relative;min-width:260px;flex:1}.toolbar-search>span{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:#8b909d;font-size:17px}.toolbar-search input{height:36px;padding-left:33px}.toolbar-field{display:grid;gap:3px;font-size:10px;color:var(--muted);font-weight:750;text-transform:uppercase;letter-spacing:.05em}.toolbar-field select{height:36px;min-width:135px;padding:6px 28px 6px 9px;text-transform:none;letter-spacing:0}.toolbar-check{height:36px;display:flex;align-items:center;gap:6px;color:#555b66;font-size:12px;white-space:nowrap}.toolbar-check input{width:auto;margin:0}.helpdesk-toolbar .subtle-link{height:32px;display:flex;align-items:center;padding:0 5px;font-size:12px}
.ticket-table-panel{background:#fff;border:1px solid var(--line);border-radius:7px;box-shadow:var(--shadow);overflow:hidden}.table-summary{height:44px;display:flex;align-items:center;justify-content:flex-end;padding:0 15px;color:var(--muted);font-size:12px;border-bottom:1px solid var(--line);gap:4px}.table-summary strong{color:var(--ink)}.responsive-table{overflow:auto}.tickets-table{width:100%;min-width:1020px;border-collapse:collapse}.tickets-table th{text-align:left;padding:10px 12px;background:#f8f9fb;color:#6d7280;border-bottom:1px solid var(--line-strong);font-size:10px;text-transform:uppercase;letter-spacing:.055em;font-weight:800}.tickets-table td{padding:0;border-bottom:1px solid #e9ebef;color:#4e535d;vertical-align:middle}.tickets-table tbody tr:last-child td{border-bottom:0}.ticket-row{transition:.12s ease}.ticket-row:hover{background:#faf8ff;box-shadow:inset 3px 0 0 var(--purple)}.row-link{display:block;padding:12px;color:inherit;text-decoration:none;min-height:48px}.ticket-number{color:var(--purple);font-weight:800;white-space:nowrap}.ticket-title-cell{min-width:250px}.ticket-title-cell strong{display:block;color:#2b2e35;font-size:13px}.ticket-title-cell small{display:block;color:#8a8f9d;font-size:11px;margin-top:2px}.status{display:inline-flex;align-items:center;white-space:nowrap;background:color-mix(in srgb,var(--status) 11%,white);color:var(--status);border:1px solid color-mix(in srgb,var(--status) 22%,white);border-radius:999px;padding:4px 8px;font-size:11px;font-weight:800}.status.large{font-size:12px;padding:6px 10px}.priority-badge{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;color:#5d626e;font-size:12px}.priority-badge i{width:7px;height:7px;border-radius:50%;background:#98a2b3}.priority-badge.low i{background:#36b37e}.priority-badge.high i{background:#f79009}.priority-badge.urgent i{background:#d92d20}.overdue{color:#b42318;font-weight:700}.table-empty{display:grid;place-items:center;gap:5px;padding:64px 20px;color:var(--muted)}.table-empty span{font-size:27px;color:var(--purple)}.table-empty strong{color:#3d414a}.table-empty small{font-size:12px}.pagination{padding:13px 15px;border-top:1px solid var(--line)}

/* Legacy list compatibility */
.filters{display:flex;gap:7px;overflow:auto;padding-bottom:12px}.filter-chip,.filters button{white-space:nowrap;border:1px solid var(--line);background:#fff;border-radius:6px;padding:7px 11px;color:var(--muted);text-decoration:none}.filter-chip.active{background:var(--purple-soft);border-color:var(--purple-line);color:var(--purple);font-weight:700}.ticket-list{display:grid;gap:10px}.ticket{display:block;background:#fff;border:1px solid var(--line);border-radius:8px;padding:16px;color:inherit;text-decoration:none;box-shadow:var(--shadow)}.ticket:hover{border-color:#c7b5eb}.ticket-top,.meta{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.number{font-weight:800;color:var(--purple)}.ticket h2{font-size:17px;margin:9px 0 3px}.ticket p{color:var(--muted);margin:0}.meta{margin-top:12px;color:var(--muted);font-size:12px}

/* Ticket workspace */
.ticket-head{padding:3px 0 14px;border-bottom:1px solid var(--line);align-items:center}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:16px;align-items:start}.ticket-layout section,.sidebar-stack{display:grid;gap:0}.ticket-layout section>.panel:first-child{margin-top:0}.sidebar-stack{position:sticky;top:80px}.sidebar-stack>.panel{margin-top:0;margin-bottom:14px}.details dl{display:grid;grid-template-columns:1fr 1.25fr;gap:10px;margin-bottom:17px}.details dt{color:var(--muted);font-size:12px}.details dd{margin:0;text-align:right;font-weight:650;font-size:12px}.description-text{white-space:pre-wrap;margin:0}.activity-row{display:flex;gap:11px;border-top:1px solid var(--line);padding:14px 0}.activity-row:first-of-type{border-top:0}.avatar{flex:0 0 32px;height:32px;border-radius:50%;display:grid;place-items:center;background:var(--purple-soft);color:var(--purple);font-weight:800}.activity-body{min-width:0;flex:1}.activity-body>div{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.activity-body p{margin:5px 0 0;white-space:pre-wrap}.activity-body small,.person-row small,.check-row small,.admin-table small,.permission-row small,.toggle-card small{display:block;color:var(--muted)}.activity-badge{font-size:10px;background:var(--purple-soft);color:var(--purple);border-radius:999px;padding:2px 6px}.activity-badge.internal{background:#fffaeb;color:#b54708}.timeline{display:grid;gap:0}.timeline-item{display:grid;grid-template-columns:16px 1fr;gap:9px;position:relative;padding:0 0 17px}.timeline-item:before{content:"";position:absolute;left:5px;top:12px;bottom:0;width:1px;background:var(--line)}.timeline-item:last-child:before{display:none}.timeline-dot{width:11px;height:11px;border-radius:50%;background:var(--purple);margin-top:5px;z-index:1}.timeline-item p{margin:1px 0}.timeline-item small{color:var(--muted)}.check-row,.person-row{display:flex;align-items:center;gap:9px;border-top:1px solid var(--line);padding:10px 0}.check-row:first-of-type,.person-row:first-of-type{border-top:0}.check-row form,.person-row form{margin:0}.check-button,.icon-button{border:0;background:none;cursor:pointer;color:var(--purple);font-size:19px;padding:3px}.check-button:disabled{cursor:default;color:var(--muted)}.icon-button{color:var(--muted)}.done{text-decoration:line-through;color:var(--muted)}.push-right{margin-left:auto!important}.inline-check{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:7px!important;font-weight:500!important}.inline-check input{width:auto}.counter{font-size:10px;background:var(--purple-soft);color:var(--purple);border-radius:999px;padding:3px 7px;font-weight:800}.action-stack{display:grid;gap:7px}.danger-zone{border-color:#eadff5}

/* Administration */
.table-panel{padding:0;overflow:hidden}.admin-table{width:100%;border-collapse:collapse}.admin-table th,.admin-table td{text-align:left;padding:13px 15px;border-bottom:1px solid var(--line)}.admin-table th{font-size:10px;color:var(--muted);background:#f8f9fb;text-transform:uppercase;letter-spacing:.055em}.admin-table td small{margin-top:2px}.admin-table .right{text-align:right}.pill{display:inline-flex;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:800}.pill.ok{background:#ecfdf3;color:#067647}.pill.off{background:#f2f4f7;color:#667085}.admin-editor{display:grid;gap:16px}.permission-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.permission-group{border:1px solid var(--line);border-radius:7px;padding:14px}.permission-group h3{margin:0 0 9px;font-size:14px}.permission-row{display:grid;grid-template-columns:minmax(0,1fr) 180px;gap:11px;align-items:center;padding:8px 0;border-top:1px solid var(--line)}.permission-row:first-of-type{border-top:0}.permission-select{padding:7px}.toggle-card{display:flex!important;align-items:center;gap:9px!important;border:1px solid var(--line);border-radius:7px;padding:11px;margin:0!important}.toggle-card input{width:auto}.sticky-actions{position:sticky;bottom:12px;z-index:5;display:flex;justify-content:flex-end;gap:9px;background:rgba(255,255,255,.94);backdrop-filter:blur(12px);border:1px solid var(--line);border-radius:8px;padding:10px;box-shadow:var(--shadow)}.empty{text-align:center;padding:55px 20px;color:var(--muted)}.empty span{font-size:30px;color:var(--purple)}

/* Guest */
.guest-shell{min-height:100vh;display:flex;flex-direction:column;background:linear-gradient(145deg,#f4f1fa,#f8f8fb)}.guest-container{width:100%;max-width:1180px;margin:auto;padding:30px 20px;flex:1}.guest-brand{display:block;width:min(240px,62vw);margin:1.5vh auto -3.5vh;text-decoration:none}.guest-brand-logo{display:block;width:100%;height:auto;border-radius:22px;box-shadow:0 18px 50px rgba(37,20,56,.16)}.guest-container .auth-card{box-shadow:0 15px 45px rgba(37,20,56,.08)}

@media(max-width:1100px){.ticket-layout{grid-template-columns:minmax(0,1fr) 300px}.workspace-content{padding-left:20px;padding-right:20px}.toolbar-check{display:none}}
@media(max-width:900px){
  .app-sidebar{display:none}.workspace-main{margin-left:0}.workspace-topbar{padding:0 14px;gap:10px}.mobile-menu{display:block;position:relative}.mobile-menu summary{list-style:none;width:36px;height:36px;border:1px solid var(--line);border-radius:7px;display:grid;place-items:center;cursor:pointer;font-size:18px}.mobile-menu summary::-webkit-details-marker{display:none}.mobile-menu-panel{position:absolute;top:44px;left:0;width:220px;padding:8px;background:#fff;border:1px solid var(--line);border-radius:8px;box-shadow:0 12px 30px rgba(16,24,40,.13);display:grid;z-index:50}.mobile-menu-panel a{padding:9px 10px;text-decoration:none;border-radius:6px}.mobile-menu-panel a:hover{background:#f6f3fb;color:var(--purple)}.mobile-brand{display:flex;align-items:center;gap:7px;white-space:nowrap}.global-search{width:auto;flex:1}.topbar-user{display:none}.workspace-content{padding:20px 14px 44px}.permission-groups{grid-template-columns:1fr}
}
@media(max-width:720px){
  .guest-brand{width:min(190px,58vw);margin:0 auto -2vh}
  .mobile-brand b{display:none}.page-head{align-items:flex-start}.page-head h1{font-size:24px}.helpdesk-head .button{position:fixed;right:16px;bottom:16px;z-index:35;border-radius:999px;box-shadow:0 8px 24px rgba(109,40,217,.28)}.box-tabs{border-radius:7px 7px 0 0}.helpdesk-toolbar{align-items:stretch}.toolbar-search{min-width:100%;flex-basis:100%}.toolbar-field{flex:1}.toolbar-field select{min-width:0}.grid,.form-grid,.ticket-layout{grid-template-columns:1fr}.sidebar-stack{position:static}.details{order:0}.permission-row{grid-template-columns:1fr}.ticket-head{flex-direction:column;align-items:flex-start}.ticket-head .status{align-self:flex-start}.admin-table th,.admin-table td{padding:11px}.site-footer{padding-bottom:62px}.guest-container{padding:18px 12px}.global-search input{font-size:13px}
}